SHIPPING POLICY

IS SHIPPING FREE?

Yes, Shipping is Free in United States.

1.HOW LONG WILL MY ORDER TAKE TO DISPATCHED?

We just need no longer than 1 to 3 business days to deal with your order.

Please contact us firstly contact@pelobike.com for more details. 

 2.HOW LONG WILL MY ORDER TAKE TO SHIP?

Usually shipping time takes 5~7 working days to arrive after dispatched.

During rush days, please estimate extra 5 business days more than usual.

 3.CAN I TRACK MY ORDER?

5 working days after your parcel is shipped, you will receive an email with the courier’s details and your consignment number, this can be used to track your order.

4.CAN I CHANGE MY ADDRESS?

Please contact us contact@pelobike.com before your item has been dispatched.

 5.CAN I GET DELIVERY TO COUNTRIES OUTSIDE OF THE UK?

Please contact us (contact@pelobike.com) to ask for the accurate reply.

For further assistance please email our customer service department at contact@pelobike.com.